Frequently

Asked Questions

Each candle is designed to evoke a feeling—rooted in weddings, travel, and meaningful moments. From scent to packaging, every detail is intentional, creating an experience that feels both elevated and personal.

What makes Rose Hill Candles different?

Yes—every candle arrives in our signature gift-ready box, finished with ribbon and a scent story card. 

Are your candles ready to gift?

Orders are typically processed within 2–3 business days. Once shipped, delivery times vary by location, and tracking details are provided as soon as your order is on its way.

How long does shipping take?

Absolutely. Simply enter your recipient’s address at checkout and include a custom note—we’ll ensure it arrives beautifully packaged and ready to gift.

Can I send a candle directly to someone as a gift?

Our candles are made with high-quality coconut soy wax and premium fragrance oils, designed to provide a clean, even burn and a refined scent experience.

What are your candles made from?

Burn time varies by size, but each 8 oz candle burns for about 30 hours. For best results, allow the wax to fully melt to the edges during the first burn.

How long do your candles burn?

Trim the wick (link to our wick trimmer) before each use and avoid burning for more than 3–4 hours at a time. Proper care ensures an even burn and helps extend the life.

How should I care for my candle?

Yes, we love supporting bridal parties and special events. For larger orders or custom gifting needs, please reach out directly for availability and details.

Do you offer larger orders or bridal gifting?

Yes—Rose Hill Candles is available in select retail locations. If you’re interested in carrying the collection, please email us with your store name and location and we can chat!

Are your candles available for wholesale?

If your order arrives damaged or there’s an issue, please contact us within a few days of delivery and we’ll make it right as quickly as possible.

What if my order arrives damaged or incorrect?